FAQs

SHIPPING

Where does "BOYFRIEND" ship?

BOYFRIEND currently ships to Thailand and rest of the world! 

What are the shipping rates?

For Thailand, we have 2 options : Standard shipping (plus 30 THB, normally will take 3-5 days) and EMS shipping (plus 50 THB, normally will take 1-2 days). 

For International orders, our flat rate shipping is 200 THB per order and we ship via Thailand Post.

How to track orders?

Check your order status here. Be patient, normally it will take 1-2 days to register your shipment status. If you still haven't receive tracking number, please email us : boyfriend.info@gmail.com

When will my order ship? 

We will ship your order right away in a day or two! 

How can I edit my shipping address?

Please email us as soon as possible! boyfriend.info@gmail.com

Returns & Exchanges

Can I return my products?

Unfortunately, we are unable to offer any returns or exchanges for any other reasons except damaged or defective goods only.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that your original shipping charges are not refunded.

To return your damaged product, please mail it to:

BOYFRIEND (Pimpisa C.)
999/99 Rama I Rd.,
Patumwan, Bangkok
Thailand, 10330

I receive the wrong products! What should I do?

Oops! So sorry about that! Please email us : boyfriend.info@gmail.com